Returns

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

• Gift cards
• Downloadable software products
• Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted: (if applicable)

Book with obvious signs of use

CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.

Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

Any item that is returned more than 30 days after delivery

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected].

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)

We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at [email protected] and send your item to: H. Kharagpur, Munger, Bihar, India, Pin Code- 811213

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping

To return your product, you should mail your product to: H. Kharagpur, Munger, Bihar, India, Pin Code- 811213.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Cancellation Policy

At edutika, we strive to provide the best digital products like- source codes, PDF notes etc, to our customers. Due to the nature of digital and downloadable products, we have a strict policy in place regarding cancellations. Please review the following cancellation policy before making a purchase:

1. No Cancellation: Once a digital or downloadable product has been purchased and the download link has been provided, we do not accept cancellations. This policy ensures that our customers receive immediate access to the product they have purchased.
2. Instant Delivery: Our system is designed to deliver digital products like- source codes, pdf notes instantly after successful payment. As a result, it is essential for customers to carefully review their order and ensure its accuracy before completing the purchase. We recommend double-checking the product details, specifications, and compatibility requirements to avoid any inconvenience.
3. Refund Policy: Since digital products/downloadable product cannot be returned or resold once downloaded, we do not offer refunds for purchases of such items. All sales of digital and downloadable products are final.
4. Exceptional Circumstances: In rare cases where a customer encounters technical difficulties or issues with the purchased digital product, we encourage them to contact our customer support team. We will investigate the matter and, if deemed necessary, provide appropriate assistance or a solution within our capabilities.
5. Intellectual Property Rights: Please note that all digital products and downloadable product available on our website are protected by intellectual property rights. Purchasing a digital product does not grant the buyer ownership of the copyright or the right to distribute, resell, or modify the product unless explicitly stated otherwise.

We highly recommend that you carefully review the product description, compatibility requirements, and any available user reviews or ratings before making a purchase. Should you have any questions or concerns about a specific digital product or its compatibility, feel free to reach out to our customer support team for assistance prior to making a purchase.

By proceeding with the purchase of a digital or downloadable product from our website, you acknowledge and agree to the terms of this cancellation policy.

Please note that this cancellation policy is subject to change without prior notice. It is your responsibility as a customer to review and understand the cancellation policy at the time of purchase.

If you have any further questions or require additional information, please do not hesitate to contact our customer support team. We are here to assist you.

Thank you for choosing edutika. We appreciate your understanding and cooperation regarding our cancellation policy for digital and downloadable products.